How It Works

follow these instructions to place an order!

Before you Order

1. Have your client ID handy.

Don’t Have One? Check your emails or click here to Become a Member!

2. shop!

Have your virtual shopping cart ready to process checkout on your fave brands’ online store.

3. Are your items legal & safe to import?

Check out this list of restricted and prohibited goods from the Canadian Border Services Agency.

4. Is your package below 20lbs. and/or smaller than 120″*?

Size = Length (longest side of the package) + Girth (2 x width + 2 x height). If so, Contact us and we’ll figure out how to get that big boy home!

5. Does the seller deliver to Canada?

Yes – use our Canadian address details provided upon becoming a member. Deliveries to our Toronto address are free! Or you can choose our US address if our delivery fees to Canada are cheaper than your e-Merchant’s

No – use our US address details provided upon becoming a member. Deliveries to our US address are $11.99 ea.

6. Notify Reach E-Boutique of your order & Receive Confirmation.

Email receipt & tracking information to orders@shopatreach.com and we will send you a confirmation email.

Thanks for Choosing
Reach E-Boutique

Let us know if you have any more questions or

feedback about our process!

after you Order

Delivery

Hang tight while your package is being shipped.

*Once your order has reached our US address, it will take 3-7 business days (depending on day/time of arrival

It’s Here

When your package arrives, we’ll send you a notification email 
We will keep your package for up to 15 days.

Pick up your package

Come to Our Queen St Store location to pick up your package.

Pay

pay any additional taxes and duties and Reach Fees

Try it on

Try on your merchandise in one of our fitting rooms.

Return

If you are unhappy with your merchandise return your products with one of our in-store sales associates.